Shipping and Payment

The following conditions apply to orders in our shop:
The goods are delivered within Germany and to all EU countries.


Shipping within Germany:
From a shopping cart value of 29 (including VAT), we send all packages free of charge. For orders below a shopping cart value of 29 (including VAT), we charge shipping costs of 4.90 (including VAT)..)
Shipping is also to all German islands.


Shipping to other EU countries:
Free shipping from a shopping cart of 99 (including VAT) is also available to other EU countries. These include the following countries::

  • Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain
  • Holland, Italy, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland
  • Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus


For orders up to a shopping cart value of 99 (including VAT), we charge 13.90 shipping (including VAT). We also deliver to foreign islands such as Mallorca.a.


Shipping to non-EU countries 
We charge shipping costs of 29.90 (including VAT)..

payment
You have the following payment options in our shop:

Transfer / prepayment
After we have successfully received your order, you will receive an automatic order confirmation from us by email. In this you will find the amount to be transferred and our bank details.

Please enter your order number as the intended purpose so that the payment can be assigned to your order.

  • Account: ELOBRA
  • Purpose: your order number
  • BIC (SWIFT): GENODEF1DL1
  • IBAN: DE25 8606 5468 0390 4043 01

As soon as the payment has been assigned to your order in the system, it goes into processing.

PayPal
To be able to pay with PayPal, you first need a free PayPal account. PayPal offers different payment options such as credit card or direct debit. Since PayPal insures all orders up to 500, it is one of the most popular payment methods.
By clicking on "Order with obligation to pay" you will be redirected to PayPal and asked to log in to your account. Alternatively, you can also pay directly by direct debit. Now all you have to do is choose the payment method you want and your Elobra package is on its way.

Credit card
We accept VISA, Mastercard and American Express. The charge of your credit card account is carried out with the order is completed.

Credit card with 3D secure process
Use this payment method if you are registered with your bank's 3D Secure process.

Apple Pay
For payment with the Apple Watch, iPhone, iPad and Mac.

invoice
This payment method is only available to corporate customers. The order will be confirmed separately after a positive credit check.